Samsung Washing Machine Recall Serial Numbers

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Samsung washing machines are breaking apart, according to a report published today by ABC News.

STEP 1 of 3: WASHINGTON, D.C. – In cooperation with the U.S. Consumer Product Safety Commission, Maytag Corporation and Samsung Electronics Co., Ltd. Are voluntarily recalling clothes washer. To verify if your washer is included in this recall please: Click Select Model below. Select your Model Number in the list that appears. Enter you washer's 15 digit Serial Number below, and then select Check.

The report says multiple plaintiffs are stepping forward and suing Samsung in New Jersey federal court. According to the plaintiffs' attorney, Jason Lichtman, a defective support rod is causing washer tubs to separate, potentially launching wires, nuts and other parts.

The issue specifically relates to select top-load Samsung washers manufactured between March 2011 and April 2016; Samsung has not yet released a list of the specific models affected, but you can visit this page and enter your washer's serial number to find out if it has this defect.

Samsung has advised its top-load washer customers to use the delicate cycle in its official statement:

'In rare cases, affected units may experience abnormal vibrations that could pose a risk of personal injury or property damage when washing bedding, bulky or water-resistant items.

Samsung

Samsung is recommending that consumers with affected models use the lower speed delicate cycle when washing bedding, bulky or water-resistant materials. There have been no reported incidents when using this cycle.'

Read Samsung's complete statement here.

Samsung Washer Recall Number

In other news:

The U.S. Consumer Product Safety Commission (CPSC), a government body charged with protecting consumers from the risks associated with defective products, is working with Samsung to address this defect. Read the CPSC's statement below:

'The U.S. Consumer Product Safety Commission (CPSC) is actively and cooperatively working with Samsung to address safety issues related to certain top-load washing machines made between March 2011 and April 2016. CPSC is advising consumers to only use the delicate cycle when washing bedding, water-resistant and bulky items. The lower spin speed in the delicate cycle lessens the risk of impact injuries or property damage due to the washing machine becoming dislodged.

CPSC and Samsung are working on a remedy for affected consumers that will help ensure that there are no further incidents. We will provide updated information to the public as soon as possible. Consumers can contact Samsung for more information. Consumers should report any incidents to CPSC via our website www.SaferProducts.gov.'

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Recalls On Washing Machines

If you have further questions about the safety of your washing machine, call Samsung at 1-844-483-3881.

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Samsung discontinuedits Galaxy Note 7 smartphone, which was prone to catching fire, last month. But the company’s safety problems have not ended: The manufacturer and a product safety regulator on Friday announced a recall for 2.8 million washing machines in the United States.

The number of washing machines recalled, which includes 34 models of Samsung’s top-loading washers, exceeds the 1.9 million Galaxy Note smartphones that Samsung and the United States Consumer Product Safety Commission recalled last month.

Samsung Washing Machine Recall Models

The safety commission said the affected Samsung laundry machines were prone to detaching from the washing machine chassis during use, “posing a risk of injury from impact.” Samsung, which is based in South Korea, said this could occur when consumers used a high-speed spin cycle for washing water-resistant clothing or bulky items, including bedding.

Samsung Washing Machine Recall Serial Numbers

“Our priority is to reduce any safety risks in the home and to provide our customers with easy and simple choices in response to the recall,” John Herrington, a general manager of home appliances for Samsung Electronics America, said in a statement.

The safety commission said Samsung had received 733 reports of washing machines experiencing excessive vibrations or the tops detaching. In addition, there were nine reports of related injuries, including a broken jaw and injured shoulder, the commission said.

Samsung said it was moving quickly with the product safety commission to inform consumers of their options. The company said consumers could choose an in-home repair, in which the top of the washer would be reinforced. The second option for customers is to receive a rebate that can be applied toward buying another Samsung washing machine.

Samsung said it would offer refunds only to customers who bought a recalled washing machine in the last 30 days.

In Australia, Samsung conducted a similar recall in 2013 for 144,000 washing machines that were prone to causing fires. Many Australian customers were unhappy with Samsung’s repair job, which involved fitting plastic bags over some connectors. A Facebook group with more than 4,000 owners of the recalled machines started a crowdfunding project to hire forensic experts to analyze the fix. The forensic reports concluded that the plastic bag was an ineffective solution.

For the recall in the United States, the product safety commission has listed the 34 affected washing machine models, which were sold from March 2011 to November of this year. Customers can also enter their serial numbers into Samsung’s website to see if their washing machines are part of the recall.