Error Setting Up Player: Invalid License Key
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I'm using jwplayer's html5 player for mobile. Our license key expired today and while we renew the key, I want to handle this gracefully. I tried to use the onSetupError
callback to do this. I have the following setup :
When I try to run this I get the following error:
There was a problem setting up the player: (jwplayer.js, line 4) message: 'Error setting up player: Invalid license key' type: 'jwplayerError' version: '6.8.4616' proto: Object
This error is expected, however the onSetupError callback is not being called. Is there something wrong with my setup and if so what should I change in this?
Browse other questions tagged javascripterror-handlingjwplayer6 or ask your own question.
Right-click the Computer icon in your Desktop and click Properties.
In Internet Explorer, click the Settings icon and click About Internet Explorer.
The pop-up window displays the version of Internet Explorer.
In Mozilla Firefox, choose Firefox > Help > About Firefox.
- Download Flash Player from the Adobe site.
- Then, close all browsers and double-click the file you downloaded.
- Accept the License Agreement and follow the instructions on screen.
After a successful installation, the 'Installation Complete' message appears.
For more information, see Download and Install Flash Player.
While downloading Flash Player, you get the following error messages:
- Unable to connect to server
- Unable to download metafile
- Failed to initialize
- Unable to load main bundle
- Actionlist not found
- Unable to download metafile
- Failed to initialize
- Certification authentication failed
- Invalid certificate
Step 1: Ensure that you have enabled Flash Player in your browser.
- Internet Explorer: Click Settings > Manage Addons. Ensure that Shockwave Flash Object is enabled. If not, click Enable.
- Mozilla Firefox: Click Firefox > Addons > Plugins. Ensure that Shockwave Flash Object is enabled. If not, click Enable.
If you can't install the latest version of Flash Player and want to revert to a previous version, learn the procedure for reversal by watching this video tutorial.
Alternatively, you can read this article to learn about reverting to a previous version.
Click Mac icon and then click About This Mac.
The system information is displayed in the screen.
- Download Flash Player from Adobe site.
- Then, close all browsers and double-click the file you downloaded.
- Accept the License Agreement and follow the instructions on screen.
After a successful installation, the 'Installation Complete' message appears.
For more information, see Download and Install Flash Player.
Use the same User ID and Password that you used for logging in to your Mac machine.
Note:
The user name and password are the system user name and password that you use for logging in to your Mac machine. It is not any Adobe-related ID or the Apple ID (used for purchases on Apple Store).
See Installing Flash Player on Power-PC based Mac machines. This page has step-by-step information on installing Flash Player.
In Finder, go to Computer > Library > Internet Plug-ins.
If you have installed Flash Player successfully, the folder displays the following files:
- Flash Player.plugin
- flashplayer.xpt
- Preferences'>
In the Security tab, select Enable Plugin and Enable JavaScript.
Start a discussion in Adobe forum. Adobe employees and Most Valuable Participants (MVPs) participate in this forum.
In the forum, click the Sign-in button displayed at upper-left corner.
If you don’t have an account, click Create an Adobe Account and create an account by providing your email ID.
Start a discussion elaborating the issue you face. Add the following information in the discussion:
- Operating system (Windows XP, Windows 7, Windows 8, Mac 10.5, 10.6, 10.7, or 10.8)
- Browser (Internet Explorer, Mozilla Firefox, or Safari)
- Operating system (Windows XP, Windows 7, Windows 8, Mac 10.5, 10.6, 10.7, or 10.8)
Note:
This FAQ section contains work around procedure. Adobe Flash Player for Android is no longer available for download from the Google Play app store and Adobe does not directly support the Android platform. Installing Adobe Flash on Android is based on your own discretion. Do not deem this information as supported platform information.
Android users can download and install generic Flash Player from the Archived Flash Player Versions page on the Adobe website. To know more on the installation procedure, visit this discussion page which contains both instructions and a YouTube video. Click here to view the supported devices list.
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